Customer Service Practitioner Level 2 Apprenticeship – For Your Team

Customer Service Practitioner Level 2 Apprenticeship

Interested in upskilling your team with the Customer Service Practitioner Level 2 Apprenticeship – course? Please complete this form, or give us a call at 01202551553

Does your team have good communicators and have a passion for helping people? Give them the opportunity to develop the skills needed to become a customer service assistant or build on their current roles. Help them to expand their practical knowledge alongside their customer service and ‘people’ skills, to excel in this energetic and fast-paced industry.

Customer service training will help develop your team’s skills to handle customer complaints and maintain good relationships with clients.

The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to use your business again.

What your team will gain from this apprenticeship:

• A clearer understanding of their responsibility within their organisation.
• The opportunity to develop new skills, and accredit their knowledge. Bringing new ideas to the workforce whilst earning while they learn.
• One to one support from an experienced professional.
• Being highly motivated as the organisation has invested in them and their future.
• A qualification benchmarked against national performance standards of work-based, on the job learning.

Apprentice Digital Account