This qualification aims to develop the learner’s knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context.

The objectives of this qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others.

This qualification is designed for those people who work in, or are looking to work in an information, advice or guidance role such as:
• Careers Advisor
• Counsellor
• Customer Service Advisor
• Debt Advisor
• Employment Advisor
• Help-desk Advisor
• Housing Support Worker
• Learning Support Worker
• Legal Services Support Workers
• Peer Mentor.
with a range of employers such as:
• local authorities
• careers advice services
• voluntary sector organisations
• student services
• citizen advice services
• housing associations.

Enquire about this course

Course information:

Awarding body:
NCFE
Course duration:
10 Weeks (114-120 GLH)
Course location:
Across Dorset, Wiltshire, Somerset and Devon within your work setting.

Who is this course for?

This qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement.

Key facts:

  • Funded through European Social Fund (Subject to eligibility)
  • National recognised Level 2 Qualification
  • Unit 01 Information, advice or guidance in practice
  • Unit 02 Developing interaction skills for information, advice or Guidance
  • Unit 03 Signposting and referral in information, advice or guidance
  • Unit 07 Managing information
  • Unit 13 Information, advice or guidance work with groups

Ready to apply?

To apply or find our more information about the NCFE CACHE Level 2 Certificate in Information, Advice or Guidance course, please complete the form below, or call us on 01202 551553

Any questions?

What makes Aspire different?

Apprenticeships

Apprenticeships provide a fantastic opportunity to combine the achievement in gaining a qualification with on-the-job training, enabling you to learn while you earn. By placing you with an employer, we offer the training and mentorship you need.

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Aspire Training Team offer a range of training courses across the business and care sector. You can be assured you will be provided with the right skills to progress your career or assistance with training your workforce.

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From childcare & early years to business administration and team leading and management, there is something for everyone. We also provide study programmes for 16-18 years olds, courses in first aid, assessor training and much more.

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