Customer Service Career Pathways

Customer Service Practitioner Level 2 Apprenticeship

Customer service training will help you develop skills to handle customer complaints and maintain good relationships with clients.

What you will gain from this apprenticeship:

  • A clearer understanding of their responsibility within their organisation.
  • The opportunity to develop new skills, and accredit their knowledge. Bringing new ideas to the workforce whilst earning while they learn.
  • One to one support from an experienced professional.
  • Being highly motivated as the organisation has invested in them and their future.
  • A qualification benchmarked against national performance standards of work-based, on the job learning.

Click here to take a look at this Q+A from one of our Business Admin Apprentices, Lucy Brocklehurst.

Qualifications & Experience