Level 2 Business & Administration Diploma

Do you enjoy supporting others in a corporate environment? Are you organised and responsible? Develop the skills you need to become a business & administration assistant with a business course. Expand your practical knowledge alongside your organisational and ‘people’ skills, to excel in this versatile and fast-paced industry.

The level 2 Business & Administration Diploma is designed with a variety of administrative roles in mind, including receptionists, junior legal assistants and any role involving supporting the organisation in terms of administration.

What Does This Qualification Cover?

Mandatory units on the Business & Administration level 2 include:

  • Communication in a business environment
  • Understanding employer organisations
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Manage personal performance and development
  • Develop working relationships with colleagues

As a business & administration assistant, your role could include any of the following:

  • Dealing with incoming and outgoing post
  • Answering telephone, email and social media enquiries
  • Helping with the organisation of meetings and events
  • Taking meeting notes

Do you want to take this course as part of an apprenticeship programme? See our Business & Administration Apprenticeship.

Enquire about this course

Course information:

Awarding body:
Course duration:
Approx. 12 Months
Course location:
The course is delivered anywhere in the UK.

Who is this course for?

This qualification will suit you if you are just starting your career in administration, or if you already have some administrative experience, and want to show that you have the skills to take on important responsibilities – such as managing diary systems, preparing notes for meetings and dealing with clients.

Key facts:

  • Level 2 Business & Administration Diploma

Ready to apply?

To apply or find out more information about the Level 2 Business & Administration Diploma course, please complete the form below, or call us on 01202 551553

Any questions?

What people say

“I think that the support that I have received so far from my assessor Sara Ashford is fantastic, she is always willing to help me out when I need it which is always helpful if I become stuck. I love how the work is set out because it is explained so easily and in simple terminology for everyone to understand and if you don't there are loads of useful worksheets and lots of revision material to help you. So a massive thank you so far to the team and I hope I can complete my apprenticeship within the year that I'm set to.”


“I would recommend doing an apprenticeship to others as you will gain more knowledge and experience more which can help you build your career!”

Chantelle Bennett

“Aspire team are great and have a really a nice and friendly team”


More Aspire testimonials

What makes Aspire different?


Apprenticeships provide a fantastic opportunity to combine the achievement in gaining a qualification with on-the-job training, enabling you to learn while you earn. By placing you with an employer, we offer the training and mentorship you need.

Short Courses

Aspire Training Team offer a range of training courses across the business and care sector. You can be assured you will be provided with the right skills to progress your career or assistance with training your workforce.


From childcare & early years to business administration and team leading and management, there is something for everyone. We also provide study programmes for 16-18 years olds, courses in first aid, assessor training and much more.

Discover the Aspire difference

Enquire about Level 2 Business & Administration Diploma

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